Terms & Conditions

Terms & Conditions

THESE TERMS AND CONDITIONS GOVERN THE SALE OF ALL PRODUCTS (“PRODUCTS”) BY THE CANADIAN RED CROSS SOCIETY (“CRCS”) AND APPLY NOTWITHSTANDING ANY CONFLICTING, CONTRARY OR ADDITIONAL TERMS AND CONDITIONS IN ANY PURCHASE ORDER OR OTHER DOCUMENT OR COMMUNICATION FROM A BUYER.  SUBMISSION BY A BUYER TO CRCS OF AN ORDER SHALL CONSTITUTE THE BUYER’S ACCEPTANCE OF THESE TERMS AND CONDITIONS.  NEITHER CRCS’S ACKNOWLEDGMENT OF A PURCHASE ORDER NOR CRCS’ FAILURE TO OBJECT TO CONFLICTING, CONTRARY OR ADDITIONAL TERMS AND CONDITIONS IN A PURCHASE ORDER SHALL BE DEEMED AN ACCEPTANCE OF SUCH TERMS AND CONDITIONS OR A WAIVER OF THE PROVISIONS HEREOF.

 

  1. DEFINITIONS.

 

  1. “Buyer” designates collectively Consumer and Merchant.
  2. “Consumer” means a natural person, except a Merchant.
  3. “Merchant” means any person who obtains goods or services for the purposes of his business, including, without limitation, training partners, instructors, or instructor trainers.

 

  1. ORDERS.  All orders are subject to acceptance by CRCS.  No orders for Products may be cancelled without CRCS’s written consent.  CRCS reserves the right to allocate sales of Products among its customers in its sole discretion. 

 

  1. PRICES.  Prices of the Products shall be as specified by CRCS and shall be subject to increase in the event of an increase in CRCS’s costs or other circumstances beyond CRCS’s reasonable control.  Prices of the Products are exclusive of federal, provincial, local or any other taxes, charges, levies and duties, shipping charges, forwarding agent’s and broker’s fees, consular fees and document fees. If CRCS shall be liable for or shall pay any of the foregoing, the CRCS shall charge such amount to Buyer in addition to the price of the Products.

 

  1. SHIPMENTS. All shipments by CRCS are F.O.B. point of origin and all shipping and handling charges shall be paid by Buyer in addition to the price of the Products.  Subject to CRCS’s right of stoppage in transit, delivery of the Products to the carrier shall constitute delivery to Buyer and risk of loss shall thereupon pass to Buyer; however, title shall remain in CRCS until Buyer makes payment in full for the Products.  Selection of the carrier and delivery route shall be made by CRCS.   CRCS shall use reasonable efforts to initiate shipment and schedule delivery as close as possible to Buyer’s requested delivery dates. Buyer acknowledges that delivery dates provided by CRCS are estimates only and that CRCS is not liable for failure to deliver on such dates.  CRCS reserves the right to make deliveries in installments.  Delivery of a quantity which varies from the quantity specified shall not relieve Buyer of the obligation to accept delivery and pay for the Products delivered; however, Buyer does not have to pay for the Products delivered in excess of the quantities specified provided Buyer returns such excess quantities to CRCS, at CRCS’s expense, within ten (10) days after delivery of such Products.  Delay in delivery of one installment shall not entitle Buyer to cancel other installments.

 

  1. PAYMENT. Payment is due: (i) with respect to Consumer’s order, upon placing an order; and (ii) with respect to Merchant’s order, upon placing an order, unless credit approval has been granted by CRCS. If credit has been approved, Merchant agrees to pay the entire net amount of each invoice from CRCS pursuant to the terms of each such invoice without offset or deduction.  CRCS, may in its sole discretion at any time change the terms of Merchant’s credit, require payment in cash, bank wire transfer or by check and/or require full payment of any or all amounts due or to become due for Merchant’s order before shipment of any or all of the Products.  If CRCS believes in good faith that Merchant’s ability to make payments may be impaired or if Merchant shall fail to pay any overdue invoice, CRCS may suspend delivery of any order or any remaining balance thereof until such payment is made or cancel any order or any remaining balance thereof and Merchant shall remain liable to pay for any Products already shipped.  Merchant agrees to submit such financial information from time to time as may be reasonably requested by CRCS for the establishment and/or continuation of credit terms.  The date of collection of a cheque by the CRCS shall be deemed the date of payment by the Merchant.  Any cheque received from Merchant may be applied by CRCS against any obligation owing from Merchant to CRCS, regardless of any statement appearing of the face of such cheque, without discharging Merchant’s liability for any additional amounts owing from Merchant to CRCS, and the acceptance by CRCS of such cheque shall not constitute a waiver of CRCS’s right to pursue the collection of any remaining balances.  Merchant may be subject to interest charges on any invoice not paid when due from the due date to the date of payment at the rate of the lesser of: (i) two (2) percent per month; or (ii) the highest rate permitted by applicable law.  If Merchant does not make payment when due, CRCS may pursue any legal or equitable remedies, in which event CRCS shall be entitled to reimbursement for costs of collection and reasonable legal fees.

 

  1. WARRANTY. CRCS warrants to Buyer that upon delivery to Buyer the Products purchased hereunder shall conform to the applicable CRCS specifications for such Products.  EXCEPT AS ARE CONTAINED IN THIS PARAGRAPH 6, CRCS MAKES NO WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATIONS RELATING TO THE PRODUCTS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE.  WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CRCS MAKES NO WARRANTY RESPECTING THE MERCHANTABILITY OF THE PRODUCTS OR THEIR SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR USE OR RESPECTING INFRINGEMENT

 

           With respect to Products which do not meet applicable CRCS’ specifications, CRCS’ liability is limited at CRCS’ selection to: (1) refund of Buyer’s purchase price for the Products (without interest);               (2) repair of such Products; or (3) replacement of such Products, provided, however, Buyer gives CRCS written notice promptly upon discovery thereof, and in any event, within sixty (60) days after               elivery to Buyer. CRCS shall transfer to Buyer whatever transferable warranties and indemnities CRCS receives from the manufacturers of any subcomponents of the Products, if any, including any             transferable warranties and indemnities in respect of patent infringement.

 

  1. ACCEPTANCE.  Inspection and acceptance of the Products shall be Buyer’s responsibility.  Buyer is deemed to have accepted the Products unless written notice of rejection is received by CRCS within two (2) days after delivery of the Products.  Buyer waives any right to revoke acceptance thereafter.  Buyer shall report any discrepancy in shipment quantity or damage within three (3) days after delivery.  No return of Products shall be accepted by CRCS without CRCS’s approval.  Returned Products must be in original packaging.  Products for return shall be returned in the manner specified in the CRCS’ approval.  If returned Products are claimed to be defective, a complete description of the nature of the defect must be included with the returned Products.  Products not eligible for return shall be returned to the Buyer, freight collect. Products returned shall be at the Buyer’s sole risk and expense.

 

  1. LIMITATION OF DAMAGES AND LIABILITY. CRCS LIABILITY TO THE BUYER FOR DAMAGES, HOWSOEVER CAUSED, SHALL NOT EXCEED PAYMENT ACTUALLY RECEIVED BY CRCS FOR THE PRODUCT FURNISHED, OR TO BE FURNISHED, AS THE CASE MAY BE, AND IN NO EVENT SHALL CRCS, ITS EMPLOYEES, OFFICERS, DIRECTORS OR REPRESENTATIVES BE LIABLE FOR INDIRECT, CONTINGENT, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFIT), COSTS OR EXPENSES OF ANY NATURE RELATING TO THE PRODUCTS INCLUDING WITHOUT RESTRICTION LOSS, DAMAGE OR INJURY ARISING OUT OF THE NEGLIGENCE OF CRCS OR THAT OF ITS EMPLOYEES, AGENTS, REPRESENTATIVES OR OTHER PERSONS FOR WHOM IN LAW CRCS IS RESPONSIBLE. CRCS SHALL NOT BE LIABLE FOR AND BUYER SHALL INDEMNIFY, DEFEND AND HOLD CRCS HARMLESS FROM ANY CLAIMS BASED ON CRCS’S COMPLIANCE WITH BUYER’S SPECIFICATIONS, DESIGNS OR INSTRUCTIONS, OR MODIFICATION OF ANY PRODUCTS BY PARTIES OTHER THAN CRCS, OR USE IN COMBINATION WITH OTHER PRODUCTS.

 

  1. USE OR RESALE OF PRODUCTS BY BUYER. Products sold by CRCS are designed for use in life saving situations. However, CRCS can not guarantee that the Products will prevent personal injury or loss of life.  If Consumer uses or Merchant sells the Products for use in any such applications: (1) Actual conditions of use may vary and are beyond the control of CRCS, a Product’s specified characteristics and any recommendations for use, however communicated, are offered solely for Buyer’s evaluation; (2) Consumer acknowledges that such use is at Consumer’s sole risk or Merchant acknowledges that such use or sale is at Merchant’s sole risk; (3) Buyer agrees that CRCS is not liable, in whole or in part, for any claim or damage arising from such use; (4) Buyer agrees to indemnify, defend and hold CRCS harmless from and against any and all claims, damages, losses, costs, expenses and liabilities arising out of or in connection with such use, or sale; and (5)  Buyer assumes all risk and liability for loss or injury in connection with the use of the Products whether used singly or in combination with other substances or products in any process whatsoever. 

 

  1. INTELLECTUAL PROPERTY. If a Product includes intellectual property; such intellectual property is provided by CRCS to Buyer subject to the copyright of CRCS.  Nothing herein shall be construed to grant any rights or license to use intellectual property in any manner or for any purpose not expressly permitted by CRCS.

 

       11. GENERAL.

 

             10.1 Buyer may not assign or cancel an accepted order for product without the consent of CRCS.

             10.2 Except for Consumers residing in the Province of Quebec, all agreements for the sale of Products by CRCS shall be governed by the laws of the Province of Ontario (without reference to                               its provisions on conflicts of laws) and shall in all respects be treated as Ontario contracts.  The application of the United Nations convention for the International Sales of Goods is                                         expressly excluded.

             10.3 All specifications, technical data, price lists, documents, materials and proprietary information relating to the Products are the confidential and proprietary information of CRCS and shall be                             treated  in confidence by Buyer and shall not be disclosed, reproduced or communicated to any third party in any way whatever except as is required in connection with the purchase and use                       of the Product by  Buyer, and on terms and conditions agreed with CRCS in writing.  The foregoing provisions do not apply to information that was publicly available prior to the                                              date of disclosure by CRCS or that becomes publicly available after such disclosure other than pursuant to a breach of any obligation of confidentiality to CRCS.  

             10.4 Failure by CRCS to exercise any of its rights with respect to these Standard Terms and Conditions shall not constitute a waiver or forfeiture of such rights.

             10.5 The Buyer residing and domiciled in the Province of Quebec, hereby recognizes, and acknowledges having been provided with a French version of the present Standard Terms and                                      Conditions, prior to any other version in another language.